DISTRIBUTION
Hyatt’s Central Reservation System is an important contributor to the performance of our hotels system wide. The system booked 11.8 million room-nights in 2008, representing approximately $2.3 billion in rooms department revenue. Reservation centers are located in the United States, Australia, India, UAE, Germany, Japan and China to provide 24/7 access to prospective guests.
We work closely with our distribution partners to ensure that we maximize market share across all channels. These include traditional travel agencies (e.g., American Express, Carlson Wagonlit), online travel agencies (e.g., Expedia, Travelocity, Orbitz and multiple regional agencies, etc.), opaque agencies (e.g., Priceline, Hotwire) and multiple user-generated sites that link back to Hyatt.com (e.g., Trip Advisor).
Hyatt® also has extensive marketing partnerships with all global and regional airlines.